Privacy Notice
The short version
- This notice covers this website. Data handling for a purchased service is set out in your service agreement.
- Submitting an enquiry sends your details to this WordPress website and stores them for authorized administrators to review.
- The Requirement Brief prepares your details for review; its final submission uses the enquiry form.
- No visitor analytics or external CAPTCHA is configured in this flow. Administrator cookies, hosting processing and spam protection are described below.
- We use your enquiry to respond and discuss your requirement. Making an enquiry does not add you to a marketing list.
- Questions about your details go to hello@fiber.fajrcloud.com.
1. Who we are
This website is operated by FajrCloud LLC — FajrFiber Division (“FajrFiber”, “we”).
Our office is at Ventura Iconia, Plot 37, Banani 11, Dhaka 1213, Bangladesh.
2. What this notice covers
This notice covers this website. How we handle data as part of a service you buy from us is set out in your service agreement.
The Website Terms of Use cover how this website may be used.
3. Information you give us
The Talk to a Network Engineer dialog and Contact page use a WordPress enquiry form. The Requirement Brief prepares your requirements and passes them to that form for you to review before submitting.
They ask for your name, company, work email and phone number, the location of your site and what you need help with. You can also add details such as your site’s status, the number of locations, a second connection path or a short description of the requirement.
Choosing Send enquiry transmits your details to this website for server-side processing through Fluent Forms. The submitted enquiry is stored in the WordPress database for authorized administrators to review. It is not sent through your own email app.
Before you submit, the Requirement Brief keeps its working details in the page. Submitted entries remain stored until an administrator deletes them; no automatic entry-deletion period is configured.
If you email or call us directly, we receive what you send or tell us.
4. Information collected automatically
WordPress, Elementor and the hosting server process requests to serve this website. WordPress uses cookies for authenticated administrators. No visitor analytics or external CAPTCHA is configured in the current enquiry flow. Fluent Forms IP logging and form analytics are disabled; its honeypot and token-based spam protection are enabled.
This website uses locally hosted fonts and scripts. Hosting may process connection information and retain access or error logs.
5. How we use it
We use the details you send us to respond to your enquiry, to understand your site and requirement, and to discuss services with you.
Making an enquiry does not add you to a marketing list.
6. Who receives it
New business and general enquiries are intended for hello@fiber.fajrcloud.com. Existing customers should contact noc@fiber.fajrcloud.com or the published NOC phone number directly. Authorized website administrators can review stored form entries. Email notifications are not enabled; you can contact us directly by email or phone.
7. Your choices
You decide what to include. Optional fields can be left empty, and you can edit the message before sending it.
To ask about the details you have sent us, including correcting or removing them, email hello@fiber.fajrcloud.com.
8. Who this website is for
This website is intended for businesses and institutions.
9. Changes to this notice
We will update this notice before the website changes how it handles information, including changes to enquiry processing, analytics or retention.
The date at the top of this page shows the latest version.
10. Contact
Questions about this notice or about your details: hello@fiber.fajrcloud.com.
Related